Testimonials
Our Tech was Chris , he was very professional, courteous, knowledgeable, on time and did a great job , he also found a plumbing issue that we hadn’t found , Thank you PHI for always responding quickly.
We have used PHI several times now, including full unit replacement. They are quick, professional and have always resolved our problems with high quality.
The communication was excellent! I was made aware of the time frame of arrival, and Dylan was right on time. He did a great job of servicing all the A/C units, plus we had an issue with temperature, which Dylan realized was caused by the air intake vent being blocked. Good job, Dylan! We were happy with the entire experience, and highly recommend PHI Heat & Air.
They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.
When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.
I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.
I would recommend them to anybody needing air or heat work. They go above and beyond.
Thank you PHI Heat & Air, Inc for doing such a great job fixing our broken AC/Heat unit. Best in the business!
This company was amazing and I will recommend to everyone I know.
Great team, showed up on time and I would and will use this company again as a result of their professionalism. The team that serviced my A/C was excellent and professional! A great group of guys.
Fast response and courteous service
From the start I could tell this was a company based on honesty! They were able to pull my warranty info with Carrier and utilize that towards my service. Derrick was great! He explained the entire situation from start to finish and make sure I was taken care of the same day. Aaron and Lizzy were also very helpful in making sure I was scheduled for service!
Called late at night about heater being out and their on-call person (turned out to be Chris the technician) answered and made note for them to call back in the morning. Got the call back and schedule a same day appointment for a few hours later. The technician Chris was very prompt and polite. He was very knowledgeable of the maintenance required and was able to get educate me on how i might be able to resolve the issue myself in the future. Will definitely use their services again.