Testimonials

This company is amazing. First of all Chris came to our house at 1:00am , yes you read that correctly 1:00 am. He diagnosed our AC very quickly found the problem. He did not have the part but he went first thing in the morning to get it. His wing man Champs of all Champs Derrik finished up the job. He got the part came to our house installed it and got us back up and running in no time. The customer service and teamwork is amazing. Great job 👏 both of these Techs are amazing. Hopefully I won’t have to use them again soon but when I do need AC repairs I’ll be calling PHI.

Chris with PHI handled our difficult A/C situation very professionally. At first, it was a mystery, but Chris took his time to uncover several underlying issues. He clearly explained our options and guided us through the process. Chris never gave up, and in the end, our unit is working great! Thank you!

Derrick showed to the house early. He was professional , polite, and personal. He took the time to show me possible future issues and reviewed general maintenance points that would assist with those issues. All of this service for a fair and reasonable price. Thanks again.

The team was on time; they conducted themselves professionally; they offered great value in their quote; they performed the install even though it was raining hard. We have our go to for HVAC related matters.

Decided to use PHI after meeting with the owners son for a new quote, he really was knowledgeable about the system and was able to guide us to pick our new unit. They were a bit more expensive than the competitor, but made us feel comfortable spending the extra amount for the better product and better warranty. There have been a few things pop up with the new install, but they have been very attentive and come out quickly every time we’ve needed them.

This company is a gem of a find. I had asked them to come as a second opinion from the initial company I called. This first company assured me the Freon level was fine. That the Freon type I had was the very expensive kind. That the coil in one of the units was bad and I had an option of a $4,950 repair or an $8,000 replacement. PHI Heat and Air came and found the unit was very low on the less expensive kind of Freon. Chris (highly skilled professional) quickly charged the system, added dye to identify any leaks, and the system recovered immediately and is running great two weeks later. He charged me a few hundred dollars and assured me the coil or system doesn’t need replaced. Also, followed up with a courtesy call to ensure all is working well. I’m so impressed!! So good to find competent, honest, customer focused businesses. PHI you have a customer for life and free word of mouth advertising.

I was recently in a bad wreck close to their business. When I needed a place for my car until I could get it towed (I don’t live in the area) a Gainesville policeman said he would ask them if it could stay there for now and that they were super nice people. Not only did they let me, they had me park it where it wouldn’t get locked in by a gate. They unlocked their doors after closing so I could use their restroom, and Scott just wanted to be sure I was ok. When the tow truck couldn’t come until the following Monday, they let me leave it parked there the whole weekend , and Scott even called me to let me know when the tow truck was on its way. I don’t live in the area to use their business, but this is the type of people I would always want to do business with, and I hope others in the area would want to use them because they are SUCH good people, which usually means they are good business people as well. Thanks PHI for everything ❤️. Joy Jones

Call PHI for all your Hvac needs ,great service and friendly people

The communication was excellent! I was made aware of the time frame of arrival, and Dylan was right on time. He did a great job of servicing all the A/C units, plus we had an issue with temperature, which Dylan realized was caused by the air intake vent being blocked. Good job, Dylan! We were happy with the entire experience, and highly recommend PHI Heat & Air.

Great customer service! I tried other companies to help me when my AC went out, but I couldn’t get another company to come out and help me. PHI came right out and took care of my issue. Thank you!