Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

IC

Called to get a second opinion after getting an $2000 estimate from another company. They were able to identify the problem. Which turned out to be something else entirely. It wasn’t a cheap fix but they did save me $1000. Had I went with the other company, it would not have fixed the problem and it would have cost me even more. They did a great job!!

Irene Corbett
MKH

Our AC system froze up and stopped working. PHI sent Dylan out in a reasonable time and he found the problem. After 15 years of use, the blower fan shifted due to a couple of stripped sheet metal crews. He remedied the situation and tested the entire system which now works great. The cost was reasonable and Dylan was super helpful and professional. I use PHI for several AV units.

Mr. Kim Hilt

I get my house inspected on a friday and the inspector only finds things wrong with the AC. While he was there he switched the thermostat from cool to heat. This resulted in no AC. He failed to mention this when he left my house. My wife and I come late from work with our 1 year old to find we have no AC. We frantically tried to find someone to come out. NO ONE had time to come out until Tuesday… But then I called Bobby at Phi. He did everything he could to get to my house to fix my AC. He got there the next morning and fixed my problems in a timely manner. He didn’t start talking about Flux Capacitors to try and get one over on me and he was fair on the repair costs. I highly recommend these guys for AC repair.

Dustin Walker
TCF

Derrick showed to the house early. He was professional , polite, and personal. He took the time to show me possible future issues and reviewed general maintenance points that would assist with those issues. All of this service for a fair and reasonable price. Thanks again.

The Cameron Family
CH

They came out and inspected and repaired several issues I had with my 3 systems in our home. The tech Derek, was excellent at explaining what was needed, and thoroughly checked all units, even finding an issue caused by a poor install by another company. I highly recommend these guys, good work, and good communication.

Chris Harris
SF

They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.

When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.

I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.

I would recommend them to anybody needing air or heat work. They go above and beyond.

Sherree Farkas

10 ⭐️’s . I highly recommend PHI for any HVAC needs. They are friendly and got the job done in a timely manner 😁

New customer review, posted within the last 2 monthsVeronica Bowers

From the start I could tell this was a company based on honesty! They were able to pull my warranty info with Carrier and utilize that towards my service. Derrick was great! He explained the entire situation from start to finish and make sure I was taken care of the same day. Aaron and Lizzy were also very helpful in making sure I was scheduled for service!

James Parham
AA

Chris with PHI handled our difficult A/C situation very professionally. At first, it was a mystery, but Chris took his time to uncover several underlying issues. He clearly explained our options and guided us through the process. Chris never gave up, and in the end, our unit is working great! Thank you!

New customer review, posted within the last 2 monthsAaron Adamson

Thank you PHI Heat & Air, Inc for doing such a great job fixing our broken AC/Heat unit. Best in the business!

Justin DuBose