Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Great service! Central ac went out after 18 years. Out of all the different companies we spoke with they are the ones we chose. They installed after 2 days of telling them yes. Did a great job putting in the system and answered every question. Justin and his team are people I would recommend to anyone. Thanks PHI!

Andrew Milburn
Muenster, TX
5
B

Decided to use PHI after meeting with the owners son for a new quote, he really was knowledgeable about the system and was able to guide us to pick our new unit. They were a bit more expensive than the competitor, but made us feel comfortable spending the extra amount for the better product and better warranty. There have been a few things pop up with the new install, but they have been very attentive and come out quickly every time we’ve needed them.

Alex Bednar
5

Thank you PHI Heat & Air, Inc for doing such a great job fixing our broken AC/Heat unit. Best in the business!

Justin DuBose
5

Fast response and courteous service

Paula Winters
Dallas, TX
5

This company is amazing. First of all Chris came to our house at 1:00am , yes you read that correctly 1:00 am. He diagnosed our AC very quickly found the problem. He did not have the part but he went first thing in the morning to get it. His wing man Champs of all Champs Derrik finished up the job. He got the part came to our house installed it and got us back up and running in no time. The customer service and teamwork is amazing. Great job 👏 both of these Techs are amazing. Hopefully I won’t have to use them again soon but when I do need AC repairs I’ll be calling PHI.

Brandy Mitchell
5

This company was amazing and I will recommend to everyone I know.

Regina Murguia
5
B

PHI technician was prompt, friendly & very efficient. He fixed the problem within minutes of his arrival.

SherriJo Brown

Called Wednesday and made an appointment for Friday. Was told they would be there between 11 a.m. and 1:00 p.m. Bobby and Vaughn was there before 11 a.m. They diagnosed the problem with the unit quickly and had it running in less than an hour. I highly recommend them.

Erman Downey
5
G

This company is a gem of a find. I had asked them to come as a second opinion from the initial company I called. This first company assured me the Freon level was fine. That the Freon type I had was the very expensive kind. That the coil in one of the units was bad and I had an option of a $4,950 repair or an $8,000 replacement. PHI Heat and Air came and found the unit was very low on the less expensive kind of Freon. Chris (highly skilled professional) quickly charged the system, added dye to identify any leaks, and the system recovered immediately and is running great two weeks later.
He charged me a few hundred dollars and assured me the coil or system doesn’t need replaced. Also, followed up with a courtesy call to ensure all is working well. I’m so impressed!! So good to find competent, honest, customer focused businesses. PHI you have a customer for life and free word of mouth advertising.

Terry Gooch
5

They are very thorough! Everyone was very nice. from the receptionist to the tech that came to the house. Their prices are very fair!

Bridget Sutton – Hester
Fort Worth, TX
5