Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

AV

Last week my a/c went out in this heat. I have 2 elderly parents who live with me on oxygen so they can’t be in the heat for to long without issues. I called them around 2 pm they sent someone out by 330pm that day. He got us diagnosed and up and running immediately. Very efficient work and happy with Justin who came out that day! I will continue to use them in the future. They did have to order a part but he got it running until the part came in and communication was on point and so was pricing.

Adair Vannote

Call PHI for all your Hvac needs ,great service and friendly people

Francisco Villarreal
Gainesville, TX
MKH

Our AC system froze up and stopped working. PHI sent Dylan out in a reasonable time and he found the problem. After 15 years of use, the blower fan shifted due to a couple of stripped sheet metal crews. He remedied the situation and tested the entire system which now works great. The cost was reasonable and Dylan was super helpful and professional. I use PHI for several AV units.

Mr. Kim Hilt
RGJ

Great customer service! I tried other companies to help me when my AC went out, but I couldn’t get another company to come out and help me. PHI came right out and took care of my issue. Thank you!

Robert Garcia Jr.
CF

Derrick showed to the house early. He was professional , polite, and personal. He took the time to show me possible future issues and reviewed general maintenance points that would assist with those issues. All of this service for a fair and reasonable price. Thanks again.

Cameron Family
CH

They came out and inspected and repaired several issues I had with my 3 systems in our home. The tech Derek, was excellent at explaining what was needed, and thoroughly checked all units, even finding an issue caused by a poor install by another company. I highly recommend these guys, good work, and good communication.

Chris Harris

They and their crew did fast work in replacing and relocating our system. They did what others would not attempt. We are very satisfied. A+++

Diane Thornton

The people at PHI Heat & Air did a great job of servicing our school! Everyone is efficient and professional!

Talon Martial Arts
Gainesville, TX

The PHI team are capable, professional and dedicated to excellent customer service! Thank you for a great experience.

Phil Elmore
AA

Chris with PHI handled our difficult A/C situation very professionally. At first, it was a mystery, but Chris took his time to uncover several underlying issues. He clearly explained our options and guided us through the process. Chris never gave up, and in the end, our unit is working great! Thank you!

Aaron Adamson