Testimonials

They do a great job and try to get you the best deal possible. The warranty on the unit we purchased is also way better than the last company we dealt with. They do great work!

Called late at night about heater being out and their on-call person (turned out to be Chris the technician) answered and made note for them to call back in the morning. Got the call back and schedule a same day appointment for a few hours later. The technician Chris was very prompt and polite. He was very knowledgeable of the maintenance required and was able to get educate me on how i might be able to resolve the issue myself in the future. Will definitely use their services again.

The rep got here early and did a thorough job and went over the top in getting it done. He spend more time to get it done right…awesome.

I get my house inspected on a friday and the inspector only finds things wrong with the AC. While he was there he switched the thermostat from cool to heat. This resulted in no AC. He failed to mention this when he left my house. My wife and I come late from work with our 1 year old to find we have no AC. We frantically tried to find someone to come out. NO ONE had time to come out until Tuesday… But then I called Bobby at Phi. He did everything he could to get to my house to fix my AC. He got there the next morning and fixed my problems in a timely manner. He didn’t start talking about Flux Capacitors to try and get one over on me and he was fair on the repair costs. I highly recommend these guys for AC repair.

Called Wednesday and made an appointment for Friday. Was told they would be there between 11 a.m. and 1:00 p.m. Bobby and Vaughn was there before 11 a.m. They diagnosed the problem with the unit quickly and had it running in less than an hour. I highly recommend them.

Our Tech was Chris , he was very professional, courteous, knowledgeable, on time and did a great job , he also found a plumbing issue that we hadn’t found , Thank you PHI for always responding quickly.

This company is amazing. First of all Chris came to our house at 1:00am , yes you read that correctly 1:00 am. He diagnosed our AC very quickly found the problem. He did not have the part but he went first thing in the morning to get it. His wing man Champs of all Champs Derrik finished up the job. He got the part came to our house installed it and got us back up and running in no time. The customer service and teamwork is amazing. Great job 👏 both of these Techs are amazing. Hopefully I won’t have to use them again soon but when I do need AC repairs I’ll be calling PHI.

Very nice, courteous,and professional staff. Willing to do what it takes to get the job done

They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.

When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.

I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.

I would recommend them to anybody needing air or heat work. They go above and beyond.

Decided to use PHI after meeting with the owners son for a new quote, he really was knowledgeable about the system and was able to guide us to pick our new unit. They were a bit more expensive than the competitor, but made us feel comfortable spending the extra amount for the better product and better warranty. There have been a few things pop up with the new install, but they have been very attentive and come out quickly every time we’ve needed them.