Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Justin did an outstanding job fixing my AC was at my house with in the appointment time explained everything he was doing and why it needed to be done and had my AC up and running in no time at all Justin and PHI I would highly recommended thank you Justin and thank you PHI!

Stacey Ellen Janzen
5

They are very thorough! Everyone was very nice. from the receptionist to the tech that came to the house. Their prices are very fair!

Bridget Sutton – Hester
Fort Worth, TX
5

This company is a gem of a find. I had asked them to come as a second opinion from the initial company I called. This first company assured me the Freon level was fine. That the Freon type I had was the very expensive kind. That the coil in one of the units was bad and I had an option of a $4,950 repair or an $8,000 replacement. PHI Heat and Air came and found the unit was very low on the less expensive kind of Freon. Chris (highly skilled professional) quickly charged the system, added dye to identify any leaks, and the system recovered immediately and is running great two weeks later.
He charged me a few hundred dollars and assured me the coil or system doesn’t need replaced. Also, followed up with a courtesy call to ensure all is working well. I’m so impressed!! So good to find competent, honest, customer focused businesses. PHI you have a customer for life and free word of mouth advertising.

Terry Gooch
5

Called to get a second opinion after getting an $2000 estimate from another company. They were able to identify the problem. Which turned out to be something else entirely. It wasn’t a cheap fix but they did save me $1000. Had I went with the other company, it would not have fixed the problem and it would have cost me even more. They did a great job!!

Irene Corbett
5

The hottest day yesterday and my cool air stopped. Called and Chris came out the same day. He was booked so came out in the evening. Did his repair and left so fast and my houses cooling again!!! We are signing a contract for regular maintenance with them too! Chris is really nice guy and very knowledgeable! We will use only these guys!

Brenda Khastehdel
5

Capacitor went out on an older compressor around 5:00 and by 8:30, Chris and two young men were out here and replaced it. Same day service is really hard to find these days, but these guys are reliable and professional and go the extra mile! I had them out in the winter with another issue and Derrick took care of that as well. This is a top notch HVAC company that focuses on customer service and satisfaction. Thanks again PHI!

Randal Davis
5

Great service! Central ac went out after 18 years. Out of all the different companies we spoke with they are the ones we chose. They installed after 2 days of telling them yes. Did a great job putting in the system and answered every question. Justin and his team are people I would recommend to anyone. Thanks PHI!

Andrew Milburn
Muenster, TX
5

They came out and inspected and repaired several issues I had with my 3 systems in our home. The tech Derek, was excellent at explaining what was needed, and thoroughly checked all units, even finding an issue caused by a poor install by another company. I highly recommend these guys, good work, and good communication.

Chris Harris
5

The PHI team are capable, professional and dedicated to excellent customer service! Thank you for a great experience.

Phil Elmore
5

I get my house inspected on a friday and the inspector only finds things wrong with the AC. While he was there he switched the thermostat from cool to heat. This resulted in no AC. He failed to mention this when he left my house. My wife and I come late from work with our 1 year old to find we have no AC. We frantically tried to find someone to come out. NO ONE had time to come out until Tuesday… But then I called Bobby at Phi. He did everything he could to get to my house to fix my AC. He got there the next morning and fixed my problems in a timely manner. He didn’t start talking about Flux Capacitors to try and get one over on me and he was fair on the repair costs. I highly recommend these guys for AC repair.

Dustin Walker
5