Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Once again PHI has proven to be a great service to us. They are always knowledgeable and professional. I would highly recommend to anyone. Thank you

Dean Johns
5
F

They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.

When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.

I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.

I would recommend them to anybody needing air or heat work. They go above and beyond.

Sherree Farkas
5
D

Capacitor went out on an older compressor around 5:00 and by 8:30, Chris and two young men were out here and replaced it. Same day service is really hard to find these days, but these guys are reliable and professional and go the extra mile! I had them out in the winter with another issue and Derrick took care of that as well. This is a top notch HVAC company that focuses on customer service and satisfaction. Thanks again PHI!

Randal Davis
5

The PHI team are capable, professional and dedicated to excellent customer service! Thank you for a great experience.

Phil Elmore
5

Called late at night about heater being out and their on-call person (turned out to be Chris the technician) answered and made note for them to call back in the morning. Got the call back and schedule a same day appointment for a few hours later. The technician Chris was very prompt and polite. He was very knowledgeable of the maintenance required and was able to get educate me on how i might be able to resolve the issue myself in the future. Will definitely use their services again.

Stephen Eyre
5

Great service! Central ac went out after 18 years. Out of all the different companies we spoke with they are the ones we chose. They installed after 2 days of telling them yes. Did a great job putting in the system and answered every question. Justin and his team are people I would recommend to anyone. Thanks PHI!

Andrew Milburn
Muenster, TX
5
D

I have been in my house for 3 days In 90° weather without AC and have been trying to call many different HVAC companies to help me figure out which type of part I needed to get to fix it and none of them could answer the phones or have the time to help. But I decided to call PHI Heat & Air and Chris answered right away and gave great customer service to help me figure out which type of blower motor I needed to get my AC running again. Thankyou so much

Trent Daniels
5

Called Wednesday and made an appointment for Friday. Was told they would be there between 11 a.m. and 1:00 p.m. Bobby and Vaughn was there before 11 a.m. They diagnosed the problem with the unit quickly and had it running in less than an hour. I highly recommend them.

Erman Downey
5

Fast response and courteous service

Paula Winters
Dallas, TX
5

Justin did an outstanding job fixing my AC was at my house with in the appointment time explained everything he was doing and why it needed to be done and had my AC up and running in no time at all Justin and PHI I would highly recommended thank you Justin and thank you PHI!

Stacey Ellen Janzen
5