Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Fast response and courteous service

Paula Winters
Dallas, TX
ER

Great team, showed up on time and I would and will use this company again as a result of their professionalism. The team that serviced my A/C was excellent and professional! A great group of guys.

Eddie Rivera

The PHI team are capable, professional and dedicated to excellent customer service! Thank you for a great experience.

Phil Elmore
IC

Called to get a second opinion after getting an $2000 estimate from another company. They were able to identify the problem. Which turned out to be something else entirely. It wasn’t a cheap fix but they did save me $1000. Had I went with the other company, it would not have fixed the problem and it would have cost me even more. They did a great job!!

Irene Corbett
RB

Great fan problem diagnosis and repair by Dylan. He tested after repair to be sure all was working fine. Highly recommended!

Robert Brekke
JM

PHI Heat and Air is a great company to work with. They got out to our home same day. Dylan and Jimmy were fantastic. Ran full diagnostics on our system. Explained everything each step of the way. Definitely recommend this company for your heating and cooling needs.

Justin Miller
SW

The communication was excellent! I was made aware of the time frame of arrival, and Dylan was right on time. He did a great job of servicing all the A/C units, plus we had an issue with temperature, which Dylan realized was caused by the air intake vent being blocked. Good job, Dylan! We were happy with the entire experience, and highly recommend PHI Heat & Air.

Sandy Wood
PW

Our Tech was Chris , he was very professional, courteous, knowledgeable, on time and did a great job , he also found a plumbing issue that we hadn’t found , Thank you PHI for always responding quickly.

Paula Wolf
SF

They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.

When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.

I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.

I would recommend them to anybody needing air or heat work. They go above and beyond.

Sherree Farkas

This company is amazing. First of all Chris came to our house at 1:00am , yes you read that correctly 1:00 am. He diagnosed our AC very quickly found the problem. He did not have the part but he went first thing in the morning to get it. His wing man Champs of all Champs Derrik finished up the job. He got the part came to our house installed it and got us back up and running in no time. The customer service and teamwork is amazing. Great job 👏 both of these Techs are amazing. Hopefully I won’t have to use them again soon but when I do need AC repairs I’ll be calling PHI.

Brandy Mitchell